PROLOGUE
On February 4th, 2023, ev0lve.xyz experienced a critical data loss that impacted our website and user database. The cause of the data loss was quickly identified, but unfortunately, the damage was already done. We immediately sprang into action, working to recover as much data as possible. After extensive analysis and investigation, it became clear that the best course of action was to fully relaunch our website. This was not an easy decision to make, but we felt it was necessary to protect the future of our platform.
ev0lve.xyz RELAUNCH
In the wake of the data loss, we have been working around the clock to implement new measures to prevent similar incidents from happening in the future. This includes conducting regular data backups, implementing additional layers of security, and performing ongoing risk assessments.
Our website relaunch will incorporate these measures and provide an improved user experience. However, due to the data loss, user information will not be automatically restored unless specifically merged from an old incomplete database backup.
To merge user information, you will need to ensure that your registration email matches the email in the backup from March 26th 2022.
If you registered after the cutoff date, open a Support ticket and include as much information about your account as possible.
PRODUCT AVAILABILITY
We have decided that ev0lve CS:GO will stay offline until the next major update. However, we are excited to announce that once the update is released, the product will be available for free for a limited period of two weeks for every Member to enjoy. Furthermore, we would like to assure our previous customers that their subscription time will be restored, and they will receive an additional 7 days free of charge as a gesture of appreciation for their loyalty. We apologize for any inconvenience caused and look forward to bringing you an improved product soon.
EPILOGUE
We understand that losing your user data can be a stressful experience, and we want to reassure our users that we are doing everything in our power to help mitigate any potential fallout. The support team is available to assist with any concerns or issues related to the data loss. We also want to express our sincere gratitude to our loyal users for their patience and understanding during this challenging time.
We understand that the data loss and subsequent relaunch may cause some inconvenience, but we believe that this is a necessary step to protect the future of our platform. Our team is fully committed to providing the best possible service to our users, and we will continue to work tirelessly to ensure that our platform remains secure and reliable. Thank you for your continued support.
On February 4th, 2023, ev0lve.xyz experienced a critical data loss that impacted our website and user database. The cause of the data loss was quickly identified, but unfortunately, the damage was already done. We immediately sprang into action, working to recover as much data as possible. After extensive analysis and investigation, it became clear that the best course of action was to fully relaunch our website. This was not an easy decision to make, but we felt it was necessary to protect the future of our platform.
ev0lve.xyz RELAUNCH
In the wake of the data loss, we have been working around the clock to implement new measures to prevent similar incidents from happening in the future. This includes conducting regular data backups, implementing additional layers of security, and performing ongoing risk assessments.
Our website relaunch will incorporate these measures and provide an improved user experience. However, due to the data loss, user information will not be automatically restored unless specifically merged from an old incomplete database backup.
To merge user information, you will need to ensure that your registration email matches the email in the backup from March 26th 2022.
If you registered after the cutoff date, open a Support ticket and include as much information about your account as possible.
PRODUCT AVAILABILITY
We have decided that ev0lve CS:GO will stay offline until the next major update. However, we are excited to announce that once the update is released, the product will be available for free for a limited period of two weeks for every Member to enjoy. Furthermore, we would like to assure our previous customers that their subscription time will be restored, and they will receive an additional 7 days free of charge as a gesture of appreciation for their loyalty. We apologize for any inconvenience caused and look forward to bringing you an improved product soon.
EPILOGUE
We understand that losing your user data can be a stressful experience, and we want to reassure our users that we are doing everything in our power to help mitigate any potential fallout. The support team is available to assist with any concerns or issues related to the data loss. We also want to express our sincere gratitude to our loyal users for their patience and understanding during this challenging time.
We understand that the data loss and subsequent relaunch may cause some inconvenience, but we believe that this is a necessary step to protect the future of our platform. Our team is fully committed to providing the best possible service to our users, and we will continue to work tirelessly to ensure that our platform remains secure and reliable. Thank you for your continued support.